Data protection

Privacy policy

Thank you for visiting our website and for your interest! The protection of your privacy during the use of our website is important to us. Therefore please acknowledge the following information regarding the handling of your data:

1) Basics regarding the handling of personal data

You are able to visit our website without giving any personal details. For each access of our website user information is transmitted from the respective internet browser and stored in protocol files, the so-called server log files, such as date and time of access, the name of the accessed page, data volume transmitted and the enquiring provider. This information can´t be traced back to a specific person and serves exclusively the securing of an undisturbed operation of our website and the improvement of our internet presence.

Personal data is collected when you communicate it to us voluntarily by executing a contract or by creating a customer account. Which data is collected is apparent from the respective input form. A deletion of your customer account is possible at any time and can be made by sending us a message to the contact option described below. We save and use the information provided by you for contract execution. After complete implementation of the contract or the deletion of your customer account, your information will be blocked in consideration of the fiscal and commercial retention period, deleted after this period, unless you have expressly consented to the further use of your data or a legal continued use of your data has been reserved on our side, of which we inform you accordingly hereinafter.

Within the context of contacting us (e.g. through our contact form or email) personal data is collected. What data is collected in the case of a contact form, can be seen in the respective contact form. This data is exclusively used to answer your inquiry or saved and used for contacting and the related technical administration. Your data will be deleted after processing of your inquiry, provided that you wish so and the deletion is in accordance with the legal provisions for record retention.

In addition, personal data is collected if you subscribe to our email newsletter. This data is used by us for our own advertising purposes in the form of our email newsletter, provided that you have given your express consent as follows:

“Please send me information about your product range via email regularly. I am able to unsubscribe from your newsletter at any time.”

You are able to unsubscribe from our newsletter at any time by clicking the link in the newsletter or by sending us a corresponding message. After the unsubscription your email address will be deleted immediately from our newsletter mailing list.

For our own advertising purposes we reserve the right to save your first and last name, your post address and – provided that we received this additional information in the context of contractual relation from you – your title, academic degree, year of birth and your job title, business description or trade name in a consolidated list to use it for the mailing of interesting offers and information about our product via letter post. You can object to the storage and usage of your data for this purpose at any time by sending us a message to the contact option below.

2) Transfer of personal data for the order processing

2.1 When you choose one of the payment methods presented by the payment service provider checkoutportal by wirecard, the payment process is executed by the payment service provider checkoutportal by wirecard, Wirecard UK & Ireland Ltd, 1st Floor Ulysses House,Foley Street Dublin 1, Ireland, to whom we pass on the information provided by you during the order process along with the information about your order (name, address, maybe IBAN, maybe BIC, billing amount, currency and maybe transaction number). The transfer of your data is made exclusively for the purpose of the payment process by the payment service provider checkoutportal by wirecard.

2.2 The personal data collected by us is passed on in the context of contract execution to the transport company commissioned with the delivery, as far as it is required for the delivery of the goods. We pass on your payment details for the purpose of payment processing to the authorized credit institute.

2.3  In case of payment via PayPal, credit card via PayPal, direct debit via PayPal or – if available – “purchase on account” via PayPal, we pass on your payment details for the purpose of payment processing to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"). PayPal reserves the right to execute a credit check for the payment methods credit card via PayPal, direct debit via PayPal or – if available – “purchase on account” via PayPal. The result of the credit check in relation to the statistical probability of non-payment will be used by PayPal for the purpose of decisions regarding the provision of the particular payment method. The credit check can contain probability values (so-called score values). In case score values are incorporated into the result of the credit check, they are based on a scientifically recognized mathematical-statistical process. Among other things, address data is incorporated into the calculation of the score values. Further information regarding data protection laws, including the used credit agencies, can be found in the privacy policy of PayPal:
https://www.paypal.com/uk/webapps/mpp/ua/privacy-full

2.4 The ordering process is executed by the service provider Amazon (Amazon EU S.à r.l., 5, Rue Plaetis 2338, Luxemburg) in the context of “shipping by Amazon” (=fulfilment by Amazon). Your personal data are exclusively passed on to Amazon for the purpose of processing the online order. Information regarding the Amazon data security and the privacy policy of Amazon can be found via the following link:
https://www.amazon.co.uk/gp/help/customer/display.html/ref=footer_privacy?ie=UTF8&nodeId=502584

3) Transfer of personal data for the purpose of credit and identity check and scoring in case of purchase on account

In case we deliver in advance (e.g. delivery on account), we reserve the right to execute a credit check based on mathematical-statistical processes, to preserve our legitimate interests. The personal data required for the credit check is transferred by us to the following service provider:
Creditreform Boniversum GmbH
Hellersbergstraße 11
41460 Neuss
Germany
The credit check can contain probability values (so-called score values). In case score values are incorporated into the result of the credit check, they are based on a scientifically recognized mathematical-statistical process. Among other things, address data is incorporated into the calculation of the score values. The result of the credit check in relation to the statistical probability of non-payment will be used by us for the purpose of decisions regarding the justification, execution or termination of the contractual relationship.

4) Transfer of personal data for the purpose of credit and identity check and scoring in case of payment by direct debit

In case of choosing the payment method “automatic debit (direct debit)” we reserve the right to execute a credit check based on mathematical-statistical processes, to preserve our legitimate interests. The personal data required for the credit check is transferred by us to the following service provider:
Creditreform Hamburg von der Decken & Wall KG,
Wandalenweg 8-10,
20097 Hamburg
Germany
The credit check can contain probability values (so-called score values). In case score values are incorporated into the result of the credit check, they are based on a scientifically recognized mathematical-statistical process. Among other things, address data is incorporated into the calculation of the score values. The result of the credit check in relation to the statistical probability of non-payment will be used by us for the purpose of decisions regarding the justification, execution or termination of the contractual relationship.

5) Cookies

In order to make a visit to our website more attractive and enable you to use certain functions, we use so-called cookies on certain pages. These are small text files that are stored on your terminal device. Some of the cookies used by us are deleted after closing the internet browser (so-called session cookies). Other cookies remain on your terminal device and enable us or our partner companies to recognise your browser during your next visit (persistent cookies). You can set your browser to inform you when you receive a cookie, which will give you the opportunity to decide whether you accept the cookies in certain cases or if you reject them generally. In case you generally don´t accept cookies, the functionality of our website might be limited.

6) Use of YouTube videos

This website uses the YouTube embedding function for the visual display and playback of videos of the provider “YouTube”. Hereby the enhanced data protection mode is used, which, according to the provider´s data, starts storing user information only after playing the video/s. In case the playback of embedded YouTube videos is started, the provider “YouTube” uses cookies to collect information about the user behaviour. Among other things, according to “YouTube”, these cookies serve to collect video statistics, to improve the user-friendliness and to prevent improper actions.
Independently from a playback of the embedded videos, during every access of this website a connection to the Google network “DoubleClick” will be established, which may cause further data processing operation without our influence.
Further information about the “YouTube” data protection can be found in the privacy policy of the provider: https://www.google.co.uk/intl/en/policies/privacy/

7) Use of Google AdWords conversion tracking

This website uses the online advertising program “Google AdWords” and in the context of Google AdWords the conversion tracking process. The cookie for the conversion tracking is set when a user clicks on an advert delivered by Google. Cookies are small text files, which are stored on your computer. These cookies automatically lose their validity after 30 days and do not serve the personal identification. In case the user visits certain pages of this website and the cookie has not yet expired, we and Google are able to recognise that the user has clicked on the advert and was forwarded to this page. Every Google Adwords customer receives a different cookie. Therefore cookies cannot be tracked through the websites of AdWords customers. The information collected by the conversion cookies serves to create statistics for Adwords customers who decided to use the conversion tracking. The customers receive details about the total number of users who have clicked on the advert and were forwarded to a conversion tracking tag page. They do not receive information which allows them to identify users personally. If you do not want to take part in the tracking, you can object to the use by disabling the cookie of the Google conversion tracking in your internet browser in the user settings. This way you are not included in the statistics of the conversion tracking.

Information about Google´s privacy policy can be found on the following website: http://www.google.de/intl/en-GB/policies/privacy/

8) Affiliate programs

We participate in the affiliate program "AmazonPartnerNet" of Amazon EU S.à r.l., 5 Rue Plaetis, L-2338 Luxemburg (hereinafter "Amazon"). In this context we placed adverts as links on our website, which lead to offers on different Amazon websites. Amazon uses cookies, which are small text files stored on your terminal device, to track the source of the orders generated through such links. Among other things, Amazon can recognise that you clicked on the affiliate link on our website. This information is needed for the payment transaction between us and Amazon. Further information about the data usage by Amazon can be found in the Amazon.co.uk privacy policy:
https://www.amazon.co.uk/gp/help/customer/display.html/ref=footer_privacy?ie=UTF8&nodeId=502584

If you want to object to the evaluation of the user behaviour via cookies, you can set your browser to inform you about the setting of cookies, which will give you the opportunity to decide whether you accept the cookies in certain cases or if you reject them generally.

9) Web analysis service

This website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses so-called “cookies”, which are text files stored on your computer to enable an analysis of the use of the website by you. The generated information by the cookie about the use if the website is usually transmitted to a Google server in the USA and stored there.
In case of activating the IP anonymization on this website, your IP address is shortened by Google within the Member States of the European Union or in other Contracting states to the Agreement on the European Economic Area. Only in exceptional cases the full IP address will be transmitted to a Google server in the USA and will be shortened there. On behalf of this website´s operator, Google uses this information to evaluate your usage of the website to put together reports about the website activities and to perform further services related to the website and internet usage for the website operator.
The in the context of Google Analytics transmitted IP address by your browser will not be combined with other data of Google. You can prevent the storage of cookies by selecting the appropriate settings in your browser software; we would like to point out that in this case it is possible that you will not be able to make full use of all functions of this website. In addition, you can prevent the assessment of the data generated by the cookie and the usage of the information regarding your use of the website, by downloading and installing the available browser plugin under the following link: https://tools.google.com/dlpage/gaoptout?hl=en-GB
As an alternative to the browser plugin or within browsers of mobile devices, please click on the following link, to set an opt-out cookie, which prevents the evaluation by Google Analytics within in this website in the future (This opt-out cookie only works in this browser and only for this domain. If you delete your cookies from your browser, you have to click this link again):

disable Google Analytics

Please note that this website uses Google Analytics with the enhancement "_anonymizeIp()" and only shortened IP addresses are processed further to eliminate direct reference to persons.

10) Your rights and contacting

You have the right to receive free information about your stored data and, if necessary, the right to correct, block and delete this data. If you have further questions about the evaluation, processing or use of your personal data, please contact us. The same applies for information, blocking, deletion and correction requests regarding your personal data as well as revocation of given consent. The contact address can be found in our imprint.